Content Moderation
Runway takes the safety of its platform seriously. This means we will moderate certain API requests.
If your account makes too many requests that get moderated, we will suspend your account. If needed, you should add moderation before calling the Runway API, to avoid suspension.
Approach to Trust & Safety
Refer to our help center approach to trust & safety.
Moderated content categories
Refer to our help center FAQ guide on content moderation.
Moderated content types
Runway moderation will evaluate all elements of your request. This means your requests may be moderated for either an image or text prompt violation.
Moderation implications
Recommended moderation approach
We recommend reviewing the categories we block to determine what type of, if any, moderation you need in place.
Cost of moderated generations
Moderated generations have the same credit cost as successful generations.
Account suspension
If your account makes too many moderated requests we will suspend it. You can appeal an account suspension here. Be sure to email from an email account associated with your developer portal login.
Moderation API responses
If a request was moderated, the task status response will return with "status":"FAILED"
.
Additional details describing the moderation appear in the "failure"
and "failureCode"
fields.